Export diversity and the relevance of different forms of market experience

This study evaluates how different forms of human capital – i.e., formal management studies, labour market experience and experience in multinational businesses – explain the export diversity of SMEs, defined as the number of foreign market destinations where the business sells its goods or services. The proposed hypotheses are tested using negative binomial regression models on a unique sample of 117 Costa Rican SMEs for 2017. The findings reveal that labour experience in multinational firms – in particular, experience in managerial positions – is a relevant source of human capital that equip entrepreneurs with specific know-how that is conducive to export diversity, in terms of number of market destinations. Results also show that firm size, age and online sales (e-commerce) are positively correlated to export diversity. Beyond canonical export-related measures, this study offers insights on the importance of including the number of foreign markets (market destinations) in the evaluation of the export performance of SMEs.